Guarantee
Revisions And Refunds
Each paid order includes one revision and a money-back guarantee if we cannot deliver a usable song.
Included Revision
One revision is included for name pronunciation, routine details, sensory notes, pacing, lyric clarity, or clear production issues. Revision requests should be made through the private delivery page or by contacting support.
What Revisions Do Not Cover
The included revision does not cover changing the entire routine, requesting a different child or story, imitating a copyrighted work, or rebuilding the song from a new brief.
Money-Back Guarantee
If we cannot deliver a functional personalized song based on the accepted order details, we will refund the order. Refunds may not apply after delivery when the song matches the accepted brief and the included revision has been made available.
How To Request Help
Email music@sensorykiddos.com with your order ID and a clear description of what needs attention.